Can't uninstall PowerDVD 4.0

[larry]

I'm trying to uninstall PowerDVD 4.0 and when I try to unistall it says "Please insert disk one that contains the file data2.cab."then below it says PATH: c:\program files\installshield installation information\{6811caa0-bf12-11d4-9ea1-0050bae317e1}

Ive tried uninstall from programs and control panel and when it asks for a disk I put in the orginal Cyberlink Installation CD but it won't work. What ya think is wrong? help, I'm dying to install powerdvd 5. Thanks

[Sage]

just delete the folders and remove the registry keys.

[larry]

Deleting folders I can do but how do I remove the registry keys ?

[Sage]

you can open the registry editor(but be care can seriously harm computer if you remove the wrong things) by going to start -> run -> regedit. This is the basic windows registry editor, run a search for both the manufacterer of the program and the program name...may want to contact them to see what keys their software creates...if you have the time... ;)

[larry]

Wow, gee, I'll let ya know how bad I screw it up!! :P thanks Sage. :wacko:

[Sage]

good luck man...If we don't see you on the forums for awhile I will know what happened :P

[larry]

I fixed it by just reinstalling the original PowerDVD over the present one then I tried to uninstall and no proplem it uninstalled and problem solved..desperate times call for desperate measures ! :unsure: :huh:: :tweet: :rolleyes: :thumbsup:

[Sage]

lol, just glad you got it working.